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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
在 Windows 中查找 BitLocker 恢复密钥 - Microsoft 支持
了解在 Windows 中查找 BitLocker 恢复密钥的不同方法,并了解如何在系统上激活 BitLocker。 BitLocker 是 Windows 加密技术,它通过加密驱动器并要求一个或多个身份验证因素才能解锁驱动器来保护数据免受未经授权的访问。
Finding your BitLocker recovery key in Windows - Microsoft Support
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
Gaming Services Repair Tool for PC | Xbox Support
The Gaming Services Repair Tool for PC is now also integrated directly into the Xbox app for PC. To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture.
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Redeem a gift card or code to your Microsoft account
How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.
适用于: Microsoft 帐户仪表板
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
注意: 如果是通过以下任一方式获取的 Microsoft 365:Microsoft 工作区折扣计划(以前称为家用许可计划),则安装 2019、2016 或 2013 版的 Office 专业增强版、Office 标准版或独立应用(如 Word 或 Project)的步骤可能会有所不同:如果你通过公司购买了 Microsoft 365 供个人使用,请参阅通过工作场所折扣计划安装 ...
适用于: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Update Windows - Microsoft Support
Update Windows. In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:
Download and install the Microsoft Authenticator app
Set up the Authenticator app. After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the ...
Uninstall or remove apps and programs in Windows
Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.